The Z Team 4 RE

A few months have passed since we purchased our home using your office, but I am reminded every day about the wonderful service that your agent, Dave Zumbrun, performed for us. As our life has become a little less hectic, I wanted to take the time to express our high regard for Dave and his professionalism. While this is the first house we have purchased, we have had dealings with another real estate agency. The service Dave and the rest of your staff provided at Gold Coast Realtors was exceptional in comparison. We felt from the beginning Dave had our interests in mind and he was not just looking for a quick commission. Dave showed us everything on the market in our price range, and when we found a house we really wanted, Dave set out to make the escrow process as smooth as possible. Dave determined that the house had extensive work performed without permits. He warned us of potential problems in the future as we lived in the house, or when we were ready to sell it. Through Dave´s thorough knowledge of the real estate market, he was able to protect our interests and help us find another house to call home. We had numerous questions along the way and Dave patiently explained each of the different steps and our options. After we moved in, we had a few problems with the seller and called Dave for his help. Even after having made the sale, he provided the same level of quality service. Dave provides the best type of service available, the type that encourages his clients to tell their friends and family about it. The type of service we will call on again when the time comes to purchase another home. –Brian P. Hanley

Because you´re so nice and so thoughtful too, I´m sending this note to say “thanks” to you; This card says it all, you´re very thoughtful and most helpful and sincere. You made the difficult time of selling and buying a home a lot easier. I liked the fact that you were always available when I called you. All those questions I had for you and you very patiently found answers for them. Pat, you definitely went the extra mile for us. We felt right at home here on the hill with you as a neighbor. Both you and Dave have been very nice to us and we enjoy your company very much. So from both of us a heartfelt “Thanks,” –Charlie and Lynn/MAX Gold Coast Realtors

As I look back on the months we spent together working to sell my home in a market best described as incredibly slow, I marvel. I remember meeting you both for the first time and how quickly you put me at ease and made me feel confident that it was possible even under the very difficult circumstances of a slow market, that we could indeed sell my home. You traveled the long miles to bring flyers and check on the progress of needed changes made to the home and property often. Your knowledge of just the right person to call for each project and your concerns for my pocketbook and my many, many questions were remarkable! I began to feel as though I wasn’t working with agents but with friends who truly cared for my sake, what happened with the sale of my home. I had chosen you because of my brother’s high praise of you after his home was purchased and again sold with your help, but I believe a Higher Power had His hand in my choice. Thank you with all my heart. –Ruth Meissner

Thank you for your professional help with Pima and Portola. Have dinner on us! –Mike and Nancy

We are all settled into our new home and we love it. We want to thank you for everything you’ve done to help us. We knew buying our first home would be a stressful process, but feeling that we had someone who is experienced, reliable and very easy to work with made it much easier. Most importantly though, was that we felt you always had our best interests in mind. The extra touches such as having the house and windows cleaned are also greatly appreciated. We will not hesitate to recommend you to anyone we know who needs an agent. Thank you. –Drs. Doug and Ellen Ching

Thank you very much for the most efficient handling of the sale of the Preble Avenue property this fall, of which I am the trustee. Whether it was dealing with a rather recalcitrant tenant or seeing that the repairs regarding termite and plumbing were taken care of, you did both efficiently and promptly. With the thirty-day escrow, this was a challenge. Further, I felt comfortable with both of you when I first asked you for an appraisal, and never once felt otherwise as we went along. With my living out of town, it was good to have the “Z Team” in my corner. Thanks again. Sincerely. –Marion K. Price

I want to express my most profound gratitude and appreciation to you for the sale of our house. Your professionalism and expertise shined through a difficult condition. Once again, thank you! Most Gratefully Yours. –David A. Marcus

Thank you so much for your kind and wise assistance with this HUGE transition! I am so glad it’s you helping! You are simply amazing! Best Always, –Vicki & Bruce Liberty

This card says it all; you’re a very thoughtful and most helpful and sincere friend. You made a difficult time of selling and buying a home a lot easier. I liked the fact that you were always available when I called you. All those questions I had for you and you very patiently found answers for them. You definitely went the extra mile for us. We felt right at home here on the hill with you as neighbors. Both you and Dave have been very nice to us and we enjoy your company very much. So from both of us a heartfelt thanks. – Lynn

Thank you so much for all of your hard work in selling our house. We’ve enjoyed working with you. Wishing you health, wealth & happiness in the coming year. –Melanie, Fred, Lily & Dusty

Had it not been for Dave’s patience, guidance and flexibility, the sale of our house would never have been completed. It was Dave who made the deal happen. (And I suspect he shielded us from many of the difficulties that arose.) Rest assured that our friends will learn of the excellent services. –Adam and Julie Carnar

We recently found and purchased a home in Ventura through the efforts of Patricia Zumbrun. She worked closely with us to find a home that met our needs; keeping us informed of listings, showing us homes whenever we wanted and helping us assess those we saw. When we decided on a particular home, she guided us through the purchase and escrow process. (We actually learned more about it through her, than with the agent who sold our home in Santa Monica.) She is also a most gracious, generous and thoughtful person. Her insights on life and activities, which were of interest to us here in Ventura, lent a personal touch. Before we moved in she had the home beautifully cleaned. My wife and I especially appreciated her thoughtfulness. As escrow was closing, we learned that my uncle, my mother’s “baby brother” had died. It was a difficult time for my mother. She was touched by Pat’s condolences, card, and gift. We will recommend Pat to anyone looking to buy a home in Ventura. –Orval and Ernestina Buck

Thanks again for everything. We would have never found our great house without your help. Thanks for putting up with our stresses and indecision. We are both happy with our decision! Thank you for the wonderful party. We have had several positive comments from our friends. We will definitely keep you in mind if we (hopefully not soon) or anyone we know needs a Realtor. –Dr. Ivan Hayward

Thank you for everything you did for me over the past months – selling the ranch, putting up with my panic attack without writing me off, many pep talks, lots of support, answering my many questions and remaining friends through it all. I still feel that your contribution toward my closing costs was above and beyond, especially considering all your costs involved in selling the place. Then the $500 gift certificate to Lowe’s on top of everything – wow. You’re both incredibly wonderful people. Rick and I enjoyed dinner with you at Eric Ericson’s last night and I thank you for that, too. I’ll be sure to send business your way if the opportunity presents itself. I remain your friend, Ginnie

After a year of looking, planning and dreaming, I was wondering if this day would ever come. I really did not want a condo but was getting ready to settle on one because the houses we’ve seen were so sad-looking. You’ve hung in with me Pat and I REALLY appreciate you being so tenacious and sticking this out with me and the whole cumbersome process. This is really a feather in your hat. Who knows, after I tell all my veteran friends what you’ve done for me, they’ll be coming to you as the “expert” to handle their VA housing purchase issues. – Scott

I just wanted to thank you for all your hard work, kindness and patience during the sale. I’m really glad that we were able to close escrow before the holiday weekend and I know you worked very diligently towards the end to make it happen! I moved in right away after we closed and my family came down for the long weekend to help. We are very excited about the future, and I’m looking forward to enjoying life in my new home. Thank you so much for making this possible! -B Tran